Privacy Policy

Last Updated: September 25, 2025

Who We Are

Our website address is: https://riverbedcountrystore.com. This website is operated as an online store providing products to customers in the United States and internationally.

Information We Collect

When you interact with our website, we may collect the following types of information:

  • Account Information: Name, username, email, password, and profile details when you register.

  • Order Information: Billing and shipping address, phone number, email, and purchase details when you place an order.

  • Payment Information: We process payments securely through third-party processors (e.g., Stripe, PayPal, WooCommerce Payments) and do not store full credit card numbers.

  • Communication Information: Messages, reviews, or comments you submit.

  • Technical Information: IP address, browser type, cookies, device identifiers, and log data used for security, fraud prevention, and site functionality.

How We Use Your Information

We use your information only for lawful purposes, including:

  • Fulfilling and delivering your orders

  • Managing customer accounts

  • Sending order updates and customer service communications

  • Processing payments securely

  • Preventing fraud and ensuring site security

  • Customizing your user experience

  • Meeting tax, accounting, and legal obligations

Cookies and Tracking Technologies

Our store uses cookies to:

  • Remember cart contents and checkout progress

  • Keep you logged in

  • Save preferences (such as display options)

  • Analyze site traffic (through optional analytics tools)

You can disable cookies in your browser, but some functionality (like the cart and checkout) may not work properly.

Third-Party Services and Data Sharing

We only share personal information when necessary to provide our services:

  • Payment Processors: Stripe, PayPal, WooCommerce Payments

  • Shipping Carriers: USPS, UPS, FedEx, or others you select at checkout

  • Email Providers: MailPoet, Brevo, or similar (transactional & marketing email, if opted in)

  • Fraud/Spam Prevention: Automated detection systems

These third parties are given only the minimum information needed to complete their functions.

Data Retention

  • Order and account information: retained for at least 7 years for legal and tax compliance.

  • Reviews and comments: retained indefinitely.

  • Accounts: retained until deleted by the customer or by request.

Your Rights Under GDPR (EU/UK Customers)

If you are located in the EU, UK, or another jurisdiction covered by GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your personal data (subject to legal/tax requirements)

  • Restrict or object to our processing of your data

  • Request transfer of your data to another provider (data portability)

  • Withdraw consent to marketing or certain data uses

To exercise your rights, contact us at [your contact email]. We may require verification of identity before fulfilling requests.

Your Rights Under CCPA/CPRA (California Customers)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share

  • Request deletion of your personal information (with exceptions for legal/tax obligations)

  • Opt out of the “sale” or “sharing” of your personal information (we do not sell your information)

  • Non-discrimination for exercising your privacy rights

To exercise these rights, email us at [your contact email]. We will verify your request and respond as required by California law.

Data Security

We use SSL encryption, secure hosting, limited-access controls, and trusted payment gateways to protect your data. While no system can guarantee 100% security, we work to safeguard your information against unauthorized access or misuse.

Children’s Privacy

This site is not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from minors.

Where Data Is Sent

Comments, reviews, and form submissions may be scanned by automated spam and fraud detection services, and basic information may be securely transmitted to shipping and payment partners to complete your order.

Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. Please check this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Email: support@riverbedcountrystore.com


Mailing Address: 

Riverbed Ranch Country Store
11840 N Riverbottom Rd
Nephi, UT. 84648